Charmies

Once you’ve found an item you wish to buy, simply click the “ADD TO CART” button. Please ensure that you adhere to the instructions provided on the order page. If you have a personalization or custom order request, please see the "How Can I Place A Custom Order" section in our FAQ or go to the "Custom Orders" Tab in the main menu.

We handle all orders placed on our website with care, accepting authorized payments through Visa, MasterCard, American Express, and PayPal. When you enter your card details for a purchase, rest assured that if your card is valid and hasn’t expired, it will be pre-approved, and the charge will be applied as we process your order.

Following the placement of your order, items will be manufactured and typically dispatched within 2-3 business days. The delivery period is expected to be 2-8 business days after the items are shipped. It's worth noting that metal art production takes approximately 5-7 days, but the shipping duration remains the same. In case there are alternative products or items available that were not specified when you placed your order prior to shipment, a customer service representative will contact you via email with the details of your order and an estimated delivery timeframe. Furthermore, for all standard orders, you will always receive a confirmation email once your order has been shipped. Please remember to check both your inbox and spam folder when looking for email notifications.

We genuinely want to meet your needs and make our products just right for you. Feel free to reach out to us directly at customs@charmies4u.com, or simply click on the "custom orders" tab in the main menu. We're here to help!